DanceFlow Knowledgebase

Help for studios, organizers, and dancers

Search practical guides for CRM, scheduling, events, ticketing, marketing, public discovery, payments, and studio operations.

Start with the basics

Find setup guides for studio workspaces, public profiles, client data, billing, and daily operations.

Follow real workflows

Learn practical tasks like creating events, using QR check-in, setting early bird pricing, and managing guest coach lessons.

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Events

Adding an Event Schedule or Agenda

Create an optional public event agenda with schedule items grouped by date for single-day or multi-day events.

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Clients & CRM

Adding Client Photos for Staff Verification

Learn how client photos help staff verify accounts and prepare for future QR check-in workflows.

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Public Profile

Adding Staff Photos and Credentials

Learn how to add staff photos, teaching certifications, and titles for instructor profiles.

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Booking Requests

Approving or Declining Booking Requests

Learn what happens when staff approves or declines a booking request.

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AI & Automations

ARIA Automation Center vs ARIA Operations

Understand the difference between configuring ARIA in Automation Center and supervising ARIA in Operations.

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AI & Automations

ARIA Operations Expanded Setup

Expand ARIA ownership, digests, policies, and automation after the first-week workflow feels dependable.

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AI & Automations

ARIA Operations Quick Start

Set up ARIA Operations with a simple first-week workflow that keeps owners in control.

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Billing & Payments

Billing, Payments, and Payouts

Understand the difference between DanceFlow subscription billing, client payments, and Stripe payouts.

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Events

Checking In Event Attendees

Learn how to use event check-in to track attendance for registrations and group class sessions.

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Scheduling

Choosing the Right Lesson Billing Type

Learn when to use Package Credit, Membership, Pay-as-you-go, or Free/Comped billing for lessons.

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Clients & Portals

Client Portal Linking: Invites vs Existing Accounts

Learn how to connect a client record to portal access, when to send an invite, and when to link an existing account.

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Billing & Payments

Collecting In-Person Card Payments in DanceFlow

Use a registered Stripe reader to collect an in-person payment and attach it to the correct DanceFlow payment record.

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Scheduling

Connecting Google Calendar

Connect a shared studio calendar or personal instructor calendar so DanceFlow schedule activity can stay visible in Google Calendar.

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Marketing

Creating a Marketing Campaign

Learn the basic steps for drafting, previewing, testing, and sending a DanceFlow marketing campaign.

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Documents & E-Signatures

Creating and Sending Documents for E-Signature

Learn how documents and e-signatures help studios collect agreements, waivers, and acknowledgments.

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Events

Creating Multi-Location and Multi-Date Events

Learn how multi-location and multi-date event setup helps organizers run recurring series without rebuilding the same event repeatedly.

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Getting Started

Current DanceFlow Capabilities

A current overview of the major DanceFlow tools available for studios, organizers, instructors, and students.

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Events

Duplicating an Event

Learn how duplicating an event helps organizers copy event details and avoid recreating complex events manually.

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Documents & E-Signatures

Finding Signed Documents and Waivers

Learn where to look when you need to confirm whether a client or event attendee signed a document.

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Getting Started

Getting Started Checklist for Studios

A practical checklist for setting up a new studio workspace in DanceFlow.

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Getting Started

Getting Started with Your Organizer Workspace

Learn the core steps for setting up an organizer workspace, creating events, and preparing to take registrations.

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AI & Automations

How ARIA Autonomy and Safety Work

Learn what Handle automatically, Prepare for my review, Notify me only, and Off mean—and what ARIA is never allowed to do automatically.

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Security & Privacy

How DanceFlow Protects Your Studio, Students, Events, and Business Data

A plain-English overview of the security protections DanceFlow uses to help protect studio, student, event, payment, and business data.

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Client Portal

How Students Access the Portal

Help students and clients sign in to their studio portal using the correct email address and secure sign-in link.

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Events & Ticketing

How to Manage Guest Coach Lesson Slots

Manage guest coach private lesson availability, including blocking and unblocking lesson slots.

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Events & Ticketing

How to Resend a Ticket Confirmation

Resend an event ticket confirmation email when an attendee cannot find their tickets or QR codes.

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Account Access

How to Reset Your Password

Learn how to use the forgot-password flow and create a new password for your DanceFlow account.

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Events & Ticketing

How to Review Event Registration Payment Status

Use event registration visibility tools to review payment, ticket email, QR ticket, and document status.

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Public Profile

How Verified Staff Credentials Appear Publicly

Learn how verified staff certifications and achievements can appear on a studio public page.

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Getting Started

Importing Client Data from a CSV

Learn how to upload, review, and execute a client CSV import in DanceFlow.

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Billing & Payments

In-Person Payment Options and Reader Requirements

Understand the difference between Stripe Dashboard Tap to Pay and DanceFlow-controlled card reader payments.

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Independent Instructors

Independent Instructors and Host Studio Rentals

Learn how DanceFlow supports independent instructors who rent space from host studios.

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Booking Requests

Letting Portal Clients Request Lesson Times

Learn how existing clients can request lesson times from the client portal.

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Public Discovery & Leads

Making Your Studio Visible in Public Discovery

Learn what controls whether your studio appears in public discovery and how to improve your public listing.

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Booking Requests

Managing Booking Requests

Learn how public intro requests and portal schedule requests flow into the staff approval queue.

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Scheduling

Managing Daily Closeout and Lessons That Need Review

Understand Daily Closeout, why lessons need review, and how to handle payments, credits, and attendance.

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Events

Managing Event Tickets and Registrations

Understand the basic event registration workflow, ticket management, admin sales, and check-in.

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Getting Started

Moving to DanceFlow with the Migration Center

Use the Migration Center to import, map, review, and reconcile data when moving to DanceFlow from another studio system.

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Sales & Revenue

Packages vs Memberships

Understand when to use packages, when to use memberships, and how both can work together.

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Payroll & Instructor Pay

Preparing Instructor Payroll

Review instructor compensation and prepare payroll information before sending it to your payroll or accounting provider.

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Security & Privacy

Privacy, Security, and Student Data Basics

A practical overview of how studios should think about privacy, student data, payments, and account access.

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Billing & Payments

Registering a Stripe Card Reader in DanceFlow

Create a Terminal location, register a Stripe reader, and refresh reader status from the Billing & Payouts page.

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Events & Ticketing

Reviewing Event Profitability and Closeout

Use event profitability, refunds, fees, expenses, labor, and check-in data to review an event before settlement.

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Events

Selling Guest Coach Private Lesson Slots

Set up guest coach availability, generate private lesson slots, and let dancers book paid event coaching times.

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Events

Selling Tickets from the Admin Side

Learn how staff can manually record event ticket sales from the workspace side.

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Reports & Expenses

Sending Secure Reports to Your Accountant

Send selected accounting reports through a private, time-limited DanceFlow link and review recent delivery activity.

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Booking Requests

Setting Booking Availability Rules

Learn how availability rules control when clients can request lesson times.

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Reports & Expenses

Setting Up Accountant Report Delivery

Save accountant details, choose reports, and decide whether reports should be sent manually or on a recurring schedule.

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Public Discovery & Leads

Setting Up Intro Lesson Requests

Learn how intro lesson requests work and how studios can use them to turn public interest into leads.

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Getting Started

Setting Up Team Members and Front Desk Access

Learn how studios can think about team access for owners, instructors, admins, and front desk staff.

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Public Discovery & Leads

Setting Up Your Public Studio Profile

Learn how to complete the public-facing studio profile that dancers see in DanceFlow.

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Public Profile

Submitting Staff Credentials for Verification

Learn how credential verification works before certifications and titles appear publicly.

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Scheduling

Syncing an Instructor Schedule to Google, Apple, or Outlook Calendar

Learn how instructors can subscribe to their DanceFlow schedule from a mobile or desktop calendar app.

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Billing & Payments

Taking In-Person Payments with Stripe Dashboard Tap to Pay

Use Stripe Dashboard Tap to Pay as a fallback phone-based payment option, then record the payment in DanceFlow.

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Clients & Portals

Troubleshooting Client Portal Invite Emails

Steps to take when a client says they did not receive or cannot use a portal invite email.

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Public Discovery & Leads

Turning Event Registrations into CRM Leads

Learn how studio-owned event registrations can help build your DanceFlow CRM and support follow-up.

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Reports & Expenses

Understanding Basic P&L Reports

Learn how DanceFlow uses tracked revenue, refunds, fees, and expenses to build a basic profit and loss view.

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Client Portal

Understanding Branded Portal Invite Emails

Learn why portal invite emails include the studio name and logo, and what students or independent instructors should expect.

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Platform Updates

Understanding Dashboard Alerts and Announcements

Learn how DanceFlow dashboard alerts are used for maintenance notices, feature updates, and important platform announcements.

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Marketing

Understanding Marketing Audiences

Learn how DanceFlow marketing audiences help studios send more targeted messages to leads and clients.

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Events

Understanding Public Event Pages and the Event Cart

Learn how public event pages organize event details, tickets, private lessons, schedules, locations, and checkout.

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AI & Automations

Using ARIA Revenue Insights

Learn how ARIA helps studios find revenue opportunities, follow-up priorities, and event closeout risks.

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Clients & Billing

Using Client Account Credits and Balances

Learn how to add client credits, record balances owed, apply credits to package sales, and keep a truthful account ledger.

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Client Portal

Using Client Identity and QR Verification

Understand how client identity, headshots, packages, memberships, and future QR check-in workflows work together.

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Events

Using DanceFlow Events on Your Website Calendar

Learn how to use your DanceFlow website calendar feed so public events can appear on your own website calendar without duplicate entry.

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Events

Using Early Bird Ticket Pricing

Learn how to add time-limited early bird pricing to event tickets and how DanceFlow handles the active ticket price.

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Events & Ticketing

Using Event QR Tickets and Scan Check-In

Issue QR tickets, resend confirmations, and use QR scanning or manual lookup at event check-in.

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Documents & E-Signatures

Using Event Waivers and E-Signatures

Collect signed waivers or required documents during event registration and review signature status before check-in.

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Reports & Expenses

Using Expenses and Floor Fee Expense Tracking

Track studio expenses and floor fee costs so reporting and profit views are more accurate.

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Marketing

Using Organizer Contacts and Event Audiences

Understand how organizer event registrations can become useful contact records for future event communication.

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Discovery

Using Partner Search

Learn how dancers can create a Partner Search profile, choose goals and styles, and keep communication inside DanceFlow.

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Public Discovery & Leads

Using Share Buttons for Studios and Events

Learn how public share buttons can help studios and organizers promote studio profiles and event pages.

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Communication

Using SMS Consent and Message History

Learn how to record SMS consent and review message history on a client profile.

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AI & Automations

Using the ARIA Automation Center

Choose how ARIA should work across front desk, client relationships, scheduling, marketing, billing, documents, events, payroll, retail, and studio health.

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Client Portal

Using the Student Portal

Learn what students and clients can see in their DanceFlow portal and how studio portal links work.

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Getting Started

Using the Workspace Setup Checklist

Learn how the dashboard setup checklist helps studios and organizers complete their first workspace setup steps.

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Getting Started

What is DanceFlow?

Learn how DanceFlow helps studios manage operations while helping dancers discover places to dance.

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Communication

What SMS Opt-In Means for Studios

Understand what studios should know before texting clients through DanceFlow.

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Public Discovery

Why My Studio or Events Do Not Appear in Public Discovery

Learn how subscription status and visibility settings affect whether studios and events appear publicly.

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DanceFlow Help Assistant

Ask a question about using DanceFlow

Get a quick answer from the knowledgebase, then open the related guide for more detail.

For account, billing, or technical issues, contact support so your workspace can be reviewed directly.

Need more help?

The knowledgebase will continue growing as more workflows are released. Signed-in users can return to the app dashboard for account-specific tools and support options.