Overview
SMS consent helps your studio track whether a client has agreed to receive text messages.
DanceFlow requires consent tracking so staff can see whether a client is opted in, opted out, or still needs consent.
Where to manage SMS consent
Open a client profile and go to the Marketing tab.
There you can review or update the client's SMS consent status and consent note.
SMS statuses
Common statuses include:
- Consent needed: no clear SMS permission has been recorded
- Opted in: client has agreed to receive texts
- Opted out: client should not receive texts
Message history
The client Marketing tab can show recent SMS message history, including queued, sent, delivered, or failed messages when available.
Best practice
Only mark a client opted in when the client has clearly agreed to receive SMS messages. If a client replies STOP, keep them opted out unless they later opt back in.