Terms & Conditions

DanceFlow is a software platform for dance studios, independent instructors, event organizers, and dancers. The platform may include client management, scheduling, package and membership tracking, payments, event registration, ticketing, public discovery pages, marketing tools, documents and e-signatures, AI-assisted writing, email and SMS communication, reporting, and related workflow tools.

DanceFlow provides software tools. Studios, instructors, and organizers remain responsible for their own business operations, policies, services, events, pricing, refunds, client relationships, and legal compliance.

You are responsible for keeping your login credentials secure and for activity that occurs under your account. Do not share access in a way that bypasses role permissions or exposes private client, student, payment, or business information.

Workspace owners are responsible for assigning appropriate roles to staff, instructors, front desk users, admins, and other authorized users. DanceFlow may restrict access if an account creates a security risk, violates these terms, or is used in a way that harms the platform or another workspace.

Studios, instructors, and organizers are responsible for the accuracy of the information they enter into DanceFlow, including public profiles, class schedules, event pages, ticket details, prices, policies, refund rules, location information, staff details, document templates, and client records.

You are responsible for complying with laws and rules that apply to your business, events, communications, clients, employees, contractors, taxes, accessibility obligations, music/licensing obligations, and any waivers, agreements, or policies you use.

DanceFlow subscriptions, add-ons, ticket purchases, event registrations, guest coach lessons, and other payment workflows may be processed by Stripe or another payment provider. Payment provider terms, processing rules, payout timing, chargeback handling, and payment method requirements may apply.

Paid workspace access may depend on an active subscription, trial, plan, or organizer access level. If payment fails, a subscription is canceled, or access becomes inactive, DanceFlow may limit paid features, public discovery visibility, checkout tools, or other workspace access.

Organizer and ticketing workflows may include platform fees. Any applicable platform fees, payment processing fees, taxes, or payout deductions should be reviewed by the studio or organizer before publishing paid offerings.

Studios and organizers control their own event details, ticket types, pricing, registration settings, capacity, schedules, coach lesson slots, refund policies, and attendee requirements. DanceFlow helps manage those workflows but does not operate the event unless separately agreed in writing.

Ticket buyers and registrants should review the event page, organizer details, schedule, location, ticket terms, waiver or document requirements, and refund policy before purchasing. Refunds, cancellations, transfers, and event changes are generally handled by the studio or organizer according to the posted event terms.

DanceFlow may allow studios and organizers to create, assign, sign, and store documents such as waivers, policies, agreements, releases, and event forms. Studios and organizers are responsible for the content, accuracy, legal enforceability, and appropriate use of their document templates.

By signing a document through DanceFlow, you agree that your electronic signature, typed name, timestamp, and related signature record may be stored and used to show that the document was reviewed and signed. Contact the studio or organizer if you have questions about a specific document.

DanceFlow may support email, SMS, and other communication tools for transactional messages, reminders, event updates, follow-ups, campaign messages, and account-related notices. Studios and organizers are responsible for sending messages only to people they are allowed to contact and for honoring unsubscribe, opt-out, and consent requirements.

SMS messages should only be sent to contacts who have given permission to receive text messages. Contacts may opt out of SMS by replying STOP where supported. Message and data rates may apply. DanceFlow may log message status, delivery details, consent status, and opt-out activity to help studios and organizers manage compliant communication.

DanceFlow may include AI-assisted tools for drafting follow-ups, lesson notes, event descriptions, marketing content, report insights, knowledgebase help, or similar content. AI-generated content is provided as a drafting aid and may be incomplete, inaccurate, or inappropriate for a specific situation.

Users are responsible for reviewing, editing, and approving any AI-assisted content before sending, publishing, or relying on it. Do not use AI features to create unlawful, misleading, harmful, confidential, or inappropriate content.

You are responsible for content you upload, publish, or send through DanceFlow, including names, bios, logos, photos, descriptions, documents, messages, links, event details, and other materials. You must have the rights and permissions needed to use that content.

DanceFlow may remove or limit content that appears unlawful, misleading, abusive, infringing, unsafe, spammy, or harmful to the platform, dancers, studios, organizers, or the public.

You agree not to misuse DanceFlow, attempt unauthorized access, interfere with platform security, scrape or copy the service in an unauthorized way, upload malicious code, send spam, harass others, impersonate another person or business, or use the platform for unlawful activity.

DanceFlow may investigate suspicious activity and may suspend, restrict, or terminate access when needed to protect users, data, payment workflows, platform reliability, or legal compliance.

DanceFlow may include students or dancers who are minors. Children under 13 should not create unmanaged accounts. A parent, guardian, studio, or authorized adult should manage minor participation, communications, document signing, and account access where required.

DanceFlow may change, improve, restrict, or discontinue features over time. We work to keep the service reliable, but we do not guarantee uninterrupted access, error-free operation, or that every feature will always be available on every plan.

DanceFlow is provided as a software service. To the maximum extent allowed by law, DanceFlow is not responsible for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of the platform, events managed by third parties, user content, payment provider decisions, messaging provider delivery issues, or business decisions made by studios or organizers.

DanceFlow does not provide legal, tax, accounting, insurance, medical, safety, or financial advice. Studios, organizers, and users should consult qualified professionals for those needs.

You may stop using DanceFlow at any time. DanceFlow may suspend or terminate access for nonpayment, security concerns, abuse, unlawful activity, violation of these terms, or other issues that place the platform or users at risk.

We may update these terms as the platform changes. The updated date above shows when this page was last revised. Continued use of DanceFlow after updates means you accept the revised terms.

Questions about these terms can be sent to support@idanceflow.com.