SaaS Terms

DanceFlow provides software for dance studios, independent instructors, event organizers, and dancers. Features may include client management, scheduling, packages and memberships, payments, event registration and ticketing, discovery pages, marketing, documents and electronic signatures, AI-assisted tools, communications, reporting, accounting, payroll preparation, and integrations.

DanceFlow provides software tools and does not operate a customer's studio, lessons, events, employment relationships, or professional services unless separately agreed in writing.

You must provide accurate account information and protect your login credentials. You are responsible for activity performed through your account and for promptly removing access that is no longer authorized.

When accepting these Terms for a studio, organizer, or other business, you represent that you have authority to bind that organization. Workspace owners are responsible for assigning appropriate roles and permissions to staff, instructors, contractors, and other users.

Customers are responsible for the accuracy, lawfulness, and quality of information, content, schedules, prices, policies, records, documents, messages, and instructions they enter into DanceFlow.

Customers remain responsible for compliance with laws applicable to their business, including consumer protection, employment, tax, accessibility, marketing, messaging, music licensing, privacy, recordkeeping, and minor-safety requirements.

As between the parties, customers retain their rights in the data they submit to DanceFlow. Customers authorize DanceFlow to host, process, transmit, back up, and otherwise use customer data as needed to provide, secure, support, and improve the services.

Our handling of personal information is described in the Privacy Policy. When DanceFlow processes personal data for a business customer, the Data Processing Addendum may also apply.

Paid services are billed according to the selected plan, billing interval, add-ons, and published pricing. Trials may convert to paid subscriptions unless canceled before the trial ends, as disclosed at checkout.

Taxes, payment-processing charges, ticketing platform fees, and other charges may apply. DanceFlow may change pricing prospectively after providing notice required by applicable law or the applicable order.

Failed or overdue payment may result in restricted paid features, suspended checkout, reduced public visibility, or account suspension.

Payment services may be provided by Stripe or another payment provider. Their terms, identity verification, processing rules, payout timing, reserves, disputes, and chargeback procedures may apply.

For studio or organizer sales processed through a connected payment account, the applicable studio or organizer is responsible for the underlying goods or services, customer support, fulfillment, refunds, disputes, and taxes. DanceFlow may collect disclosed platform fees from eligible organizer or ticketing transactions.

Studios and organizers control their event details, capacity, schedules, ticket terms, waivers, refund rules, cancellations, transfers, and attendee requirements. Buyers should review the seller's posted policies before purchasing.

DanceFlow subscription refunds and customer-sale refunds are further described in the Refund Policy.

Customers may use DanceFlow to send transactional or marketing email, SMS, push notifications, and related communications. Customers must have a lawful basis and any required consent before contacting a person, and must honor opt-outs, unsubscribe requests, quiet-hour rules, and sender identification requirements.

SMS consent is optional and is not a condition of purchase. Additional SMS disclosures are available in the SMS Consent and Messaging Terms.

Customers are responsible for the content, suitability, and legal enforceability of documents, waivers, releases, and agreements they create or send through DanceFlow.

Electronic-signature use is subject to the Electronic Records and Signature Consent. DanceFlow may preserve signature records, timestamps, document hashes, consent text, and related audit information.

AI-assisted output is provided as a drafting and analysis aid. It may be incomplete, inaccurate, or unsuitable for a particular situation. Customers must review and approve output before sending, publishing, relying on, or acting on it.

Do not submit information to an AI feature unless you are authorized to use it for that purpose. AI features do not provide legal, tax, accounting, medical, employment, insurance, safety, or financial advice.

You must comply with the Acceptable Use Policy, which is incorporated into these Terms.

DanceFlow may connect with third-party services such as payment, calendar, database, email, SMS, analytics, accounting, and storage providers. Third-party services are governed by their own terms and may change or become unavailable.

Customers authorize DanceFlow to exchange the information needed to provide enabled integrations. Customers may disconnect supported integrations through available settings.

DanceFlow and its licensors retain all rights in the platform, software, branding, documentation, workflows, and related technology. Subject to these Terms and payment of applicable fees, DanceFlow grants you a limited, non-exclusive, non-transferable right to use the service during the applicable subscription period.

You may provide feedback. You authorize DanceFlow to use feedback without restriction or payment, provided it does not identify confidential customer information.

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect confidential information and use it only for the relationship, except where disclosure is authorized or legally required.

DanceFlow uses administrative, technical, and organizational safeguards designed to protect the service. No service can guarantee absolute security or uninterrupted availability. Customers are responsible for secure account administration, authorized use, and appropriate backups or exports of records they must independently retain.

DanceFlow may perform maintenance, modify features, impose reasonable usage limits, or discontinue functionality. We will use commercially reasonable efforts to reduce material disruption.

You may stop using DanceFlow or cancel a subscription through available account controls. DanceFlow may suspend or terminate access for nonpayment, security risk, unlawful conduct, abuse, violation of these Terms, or risk to users or the service.

Upon termination, access may end. Data may be retained or deleted according to the Privacy Policy, DPA, legal obligations, backup cycles, and applicable account controls.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DANCEFLOW IS PROVIDED “AS IS” AND “AS AVAILABLE.” DANCEFLOW DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DANCEFLOW WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DANCEFLOW'S AGGREGATE LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID TO DANCEFLOW FOR THE AFFECTED SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply where prohibited by law and do not limit rights that cannot lawfully be waived.

To the extent permitted by law, a business customer will defend and indemnify DanceFlow against third-party claims arising from the customer's services, events, content, documents, communications, unlawful use, or violation of another person's rights, except to the extent caused by DanceFlow's breach of these Terms.

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Unless applicable law requires otherwise, disputes will be brought in the state or federal courts serving the Ohio county in which DanceFlow's principal place of business is located, and each party consents to that jurisdiction.

DanceFlow may update these Terms. Material changes will be communicated through the service, email, or another reasonable method. A new version may require affirmative acceptance before continued use.

Notices to DanceFlow may be sent to support@idanceflow.com.

These Terms, incorporated policies, applicable orders, and any signed agreement form the entire agreement for the service. If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without DanceFlow's written consent, except in connection with a permitted merger or sale of substantially all relevant assets.