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Events & Ticketing

How to Review Event Registration Payment Status

Use event registration visibility tools to review payment, ticket email, QR ticket, and document status.

Overview

The event registration pages help staff quickly answer key event operations questions:

  • Who registered?
  • Who paid?
  • How did they pay?
  • Were ticket emails sent?
  • Were QR tickets issued?
  • Are required documents or waivers complete?

Use the registration list

Open the event and go to Registrations.

Use the visibility sections and filters to review registrations that may need attention.

Common review buckets include:

  • Payment review
  • Ticket email review
  • QR ticket review
  • Document review

Open the registration detail page

Use the detail page when you need more information about one registration.

The detail page shows payment source, payment method, ticket email status, QR ticket status, and document or waiver status.

Payment source examples

Payment records may show different sources depending on how the registration was collected:

  • Stripe checkout
  • Manual entry
  • External card
  • Cash
  • Comp

Best practice

Before the event, review registrations that are unpaid, missing QR tickets, missing ticket emails, or missing required documents.

This helps reduce check-in delays and avoids last-minute registration confusion.