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Scheduling

Managing Daily Closeout and Lessons That Need Review

Understand Daily Closeout, why lessons need review, and how to handle payments, credits, and attendance.

Overview

Daily Closeout helps studios mark completed lessons as attended after confirming they are properly covered by a package, membership, payment, or comp reason.

Some lessons are ready to close out immediately. Others appear under May Need Review because DanceFlow needs staff to resolve payment or credit coverage first.

Why a lesson may need review

A lesson may appear under May Need Review when:

  • It is pay-as-you-go and unpaid
  • It is missing a valid package credit
  • It has a billing type that needs payment confirmation
  • The client has no available credit or package coverage
  • Staff need to apply account credit or collect payment

Ready to Close Out

Lessons are ready to close out when DanceFlow can confirm the lesson is covered.

Examples:

  • Package Credit lesson with available package credit
  • Membership lesson with valid membership coverage
  • Pay-as-you-go lesson marked paid
  • Free/Comped lesson with no payment required

Recording a pay-as-you-go payment

1. Open Schedule.

2. Go to the correct date.

3. Find Lessons that need review.

4. Open the pay-as-you-go lesson.

5. Enter payment collected, payment method, and any notes.

6. Save the payment.

Once the payment covers the lesson, the lesson can move to Ready to Close Out.

Applying account credit

If the client has available account credit, you can apply it toward the lesson.

Examples:

  • Lesson price: $85
  • Available credit: $85
  • Credit applied: $85
  • New payment collected: $0

Or:

  • Lesson price: $100
  • Available credit applied: $60
  • New payment collected: $40

DanceFlow records the credit application in the client account ledger.

Closing out the day

Once eligible lessons are ready, use the closeout action to mark them attended.

This updates attendance and helps keep package balances, membership usage, and reports accurate.

Best practice

Review May Need Review before closing out the day. This keeps attendance, payments, package credits, and account balances accurate.