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Events & Ticketing

Using Event QR Tickets and Scan Check-In

Issue QR tickets, resend confirmations, and use QR scanning or manual lookup at event check-in.

Overview

Event QR tickets help staff check attendees in quickly while keeping registration records connected to ticket codes.

Each attendee can have a unique ticket or check-in code. When QR codes are enabled, the code can appear in the ticket confirmation email and on admin registration tools.

Before the event

Review registrations before event day:

  • Confirm paid or approved registrations
  • Resend missing ticket confirmations if needed
  • Check that QR tickets were issued
  • Review unpaid, pending, or refunded registrations
  • Confirm required waivers or documents are signed when applicable

Check in with QR scan mode

At the event:

1. Open the event check-in page.

2. Choose scan mode when available.

3. Scan the attendee QR code.

4. Confirm the attendee details.

5. Mark the attendee checked in.

Manual lookup

If a QR code cannot be scanned, staff can search by attendee name, email, phone, or ticket code.

Duplicate check-in protection

If an attendee is already checked in, DanceFlow should help prevent duplicate attendance records.

Best practice

Have a backup manual lookup process ready in case a phone camera, browser permission, or attendee email causes trouble at the door.