Overview
Admin-side ticket sales allow studio or organizer staff to record event registrations manually.
This is useful when an attendee pays in person, by cash, by check, by Venmo, by Zelle, or through another approved method outside the public checkout flow.
When to use admin-side ticket sales
Use this workflow when:
- A customer pays at the front desk
- A staff member takes a phone registration
- An attendee pays by cash or check
- A payment is collected through Venmo or Zelle
- The organizer needs to manually add an attendee
What information to enter
When selling tickets manually, enter:
- Attendee first name
- Attendee last name
- Attendee email
- Ticket type
- Quantity
- Payment amount
- Payment method
- Notes, if needed
Payment status
If payment has been collected, mark the registration as paid.
If only part of the payment has been collected, use the appropriate partial or unpaid status if available.
Why accurate entry matters
Manual ticket sales affect:
- Registration counts
- Event attendee lists
- Check-in
- Revenue reporting
- Payment history
Enter the actual payment details carefully so reports stay accurate.
Best practice
Use notes for anything that staff may need later.
Examples:
- Paid by Venmo
- Paid at front desk
- Comp ticket approved by organizer
- Balance due at door